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The Microsoft Dataverse CRM Connector provides pre-built connectivity with the Microsoft Dataverse platform for Microsoft Dynamics 365 Customer Relationship Management. It integrates with customer data management for seamless CRM operations. Supported version: Microsoft Dataverse Contact Entity API

Supported use cases

Customer Data Management

Retrieve and update customer information including contact details and personal data

Real-time Synchronization

Seamless, real-time data synchronization between Grand Central and Microsoft Dataverse

Webhook Events

Receive asynchronous updates from Dataverse for create, update, and delete events

Supported operations

The Microsoft Dataverse Connector supports the following operations from the Grand Central Unified API specification:

Party

OperationEndpoint
Get party detailsGET /parties/{partyId}
Update party detailsPUT /parties/{partyId}
The connector retrieves and updates accurate, up-to-date customer data including email address, phone number, and postal address from Dataverse.

Event-driven architecture

The Microsoft Dataverse connector includes inbound webhook support for real-time event processing:

Webhook Events

Receive real-time notifications for contact create, update, and delete events through Dataverse webhooks
For a complete list of Grand Central error codes and their descriptions, see error codes reference.