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The Salesforce CRM Connector provides pre-built connectivity with the Salesforce Customer Relationship Management platform through the Salesforce API v56.0. It integrates with customer data management for seamless CRM operations. Supported version: Salesforce API v56.0

Supported use cases

Customer Data Management

Retrieve and update customer information including contact details and personal data

Real-time Synchronization

Seamless, real-time data synchronization between Grand Central and Salesforce CRM

Supported operations

The Salesforce Connector supports the following operations from the Grand Central Unified API specification:

Party

OperationEndpoint
Get party detailsGET /parties/{partyId}
Update party detailsPUT /parties/{partyId}
The connector retrieves and updates accurate, up-to-date customer data including email address, phone number, and postal address from Salesforce.
For a complete list of Grand Central error codes and their descriptions, see error codes reference.