Skip to main content
Complete the following prerequisites and configuration to start using the Prove Connector.

​
Prerequisites

Before you begin, make sure you meet the following requirements:
  • You have completed the steps in the Getting started.
  • You have an active contract with Prove and have configured your accounts and credentials for Prove.

​
Configuration

To configure your connector, follow these steps:
  1. Set your APIM subscription key in the header as follows:
    • Key: api-key
    • Value: <your subscription key>
  2. Request the Grand Central team to set up a connection with Prove, and provide the following details for OAuth token generation:
    • prove-grant-type
    • prove-password
    • prove-username
  3. Configure the Prove baseURL in the gc-applications-live repository in the connector’s values.yaml file:
prove.baseUrl= //PROVE environment base URL
  1. The following example shows the connector’s values.yaml file location:
├── iPaaS
└── azure/runtimes
    ├── dev
    └── test
        └── values
            ├── gc-prove
              └── party-lifecycle-v0.values.yaml
              └── party-v0.values.yaml
              └── party-v2.values.yaml

​
Test your integration

To access the Party Reference Unified API, include your Grand Central subscription key in the request header. If you don’t have a key, contact the Grand Central Support Team to have one provisioned.
KeyValue
api-key<your_subscription_key>
Test the API using the Postman Collection.

​
Troubleshooting

If your connector isn’t responding as expected, check these common scenarios.
Cause: The Grand Central gateway can’t establish a handshake with the Prove endpoint. This typically indicates an upstream service outage at Prove or a network routing failure.Solution: Verify the operational status of the Prove environment with Prove. If the service is operational, contact the Grand Central team team.
Cause: The request to Prove exceeded the configured timeout threshold. This can occur during high load or network latency issues.Solution: Verify the operational status of the Prove environment with Prove. If the service is operational, contact the GC Support team to review timeout configurations.
Cause: The credentials provided during setup are incorrect.Solution: Verify your credentials with Prove and contact the GC team to update the connection.
Cause: The number of incoming requests exceeded the defined threshold for your subscription tier. This response protects the stability of the Grand Central and partner infrastructure.Solution: Review your application’s request patterns to identify unexpected spikes. If you require higher throughput, contact the Grand Central team to request an adjustment to your APIM rate limit policy.

​
Need more help?

Contact support

Reach out to the Grand Central team for assistance with environment setup or rate limit increases.