Simple e-signature
- Non-embedded e-signature enables signers to complete document signatures outside the host app, typically through email or the DocuSign signing portal.
- Embedded e-signature integrates the signing experience directly within your app, allowing signers to review and sign documents without leaving your app’s interface.
Advanced e-signature
- Advanced Electronic Signature (AES) provides a higher level of security than standard e-signatures by requiring signers to verify their identity with a secondary authentication factor, such as a unique access code or a mobile OTP.
- AES is also available in embedded and non-embedded variants.
Event-driven architecture
The DocuSign connector includes inbound webhook support for real-time signing status processing.Webhook events
Grand Central processes DocuSign Connect events and transforms them into unified status values. The following table maps each DocuSign Connect event to its unified status:| DocuSign Connect event | Scope | Unified status |
|---|---|---|
recipient-completed | Signer | signer_completed |
recipient-declined | Signer | signer_declined |
recipient-sent | Signer | signer_sent |
recipient-delivered | Signer | signer_viewed |
envelope-completed | Document | signature_request_completed |
envelope-declined | Document | signature_request_declined |
envelope-voided | Document | signature_request_cancelled |
envelope-expired | Document | signature_request_expired |
Error mapping
The following table maps each DocuSign error code to its Grand Central counterpart:| DocuSign code | Grand Central code |
|---|---|
400 | GC025 |
401 | GC002 |
403 | GC004 |
404 | GC054 |
405 | GC004 |
408 | GC061 |
415 | GC068 |
429 | GC031 |
444 | GC004 |
500 | GC027 |
ACCOUNT_LACKS_PERMISSIONS | GC004 |
ACCOUNT_NOT_AUTHORIZED_FOR_ENVELOPE | GC002 |
AUTHORIZATION_INVALID_TOKEN | GC008 |
DOCUMENT_DOES_NOT_EXIST | GC025 |
DOCUMENT_UPLOAD_NOT_ALLOWED | GC028 |
EDIT_LOCK_ENVELOPE_ALREADY_LOCKED | GC028 |
EDIT_LOCK_ENVELOPE_NOT_LOCKED | GC028 |
ENVELOPE_ALLOWANCE_EXCEEDED | GC028 |
ENVELOPE_CANNOT_VOID_INVALID_STATE | GC028 |
ENVELOPE_DOES_NOT_EXIST | GC025 |
ENVELOPE_INVALID_STATUS | GC025 |
HOURLY_APIINVOCATION_LIMIT_EXCEEDED | GC028 |
HOURLY_ENVELOPE_POLLING_LIMIT_EXCEEDED | GC028 |
INVALID_CAPTIVE_RECIPIENT_OPERATION | GC025 |
INVALID_EMAIL_ADDRESS_FOR_RECIPIENT | GC025 |
INVALID_RECIPIENT_ID | GC025 |
INVALID_REQUEST_PARAMETER | GC025 |
ONESIGNALLSIGN_NOT_SATISFIED | GC028 |
PARTNER_AUTHENTICATION_FAILED | GC028 |
PAGE_IMAGE_NOT_FOUND | GC028 |
PLAN_ITEM_NOT_ENABLED | GC028 |
RECIPIENT_NOT_IN_SEQUENCE | GC025 |
RESOURCE_NOT_FOUND | GC028 |
SIGNATURE_PROVIDER_INVALID_NAME | GC025 |
UNABLE_TO_LOAD_DOCUMENT | GC028 |
UNKNOWN_ENVELOPE_RECIPIENT | GC028 |
UNSUPPORTED_PDF_CONTENT | GC025 |
USER_AUTHENTICATION_FAILED | GC028 |
USER_DOES_NOT_BELONG_TO_SPECIFIED_ACCOUNT | GC028 |
USER_DOES_NOT_EXIST_IN_SYSTEM | GC028 |
USER_LACKS_MEMBERSHIP | GC028 |
USER_LACKS_PERMISSIONS | GC028 |
USER_NOT_ACCOUNT_ADMIN | GC028 |
USER_NOT_ENVELOPE_SENDER_OR_RECIPIENT | GC028 |
USER_NOT_FOUND | GC028 |
UNSPECIFIED_ERROR | GC027 |
For a complete list of Grand Central error codes and their descriptions, see Error codes.