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The DocuSign Connector provides connectivity with DocuSign for e-signature through Grand Central. It helps financial institutions streamline the signing and approval of critical documents, such as contracts, within a secure, compliant, and user-friendly workflow. Version supported: 2.1

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Key capabilities

e-signature

Ensure compliance with audit trails and legally binding e-signatures, giving both your team and your customers peace of mind.

Embedded e-signature

Integrate the signing experience directly within your app, so customers can review and sign documents without leaving your UI.

Advanced e-signature

An Advanced Electronic Signature creates a secure link between a verified signer and a specific document, so you can verify the document still matches the version from the moment of signing.

Webhook events

Receive real-time notifications when a signer completes, declines, or views a document, or when the overall signature request status changes.

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Supported operations

The DocuSign Connector supports the following operations from the Grand Central Unified API:

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Outbound

The following table lists the outbound operations:
Replace {CORRESPONDENCE_BASE_URL} with the Correspondence API base URL provided by the Grand Central team during setup.

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Inbound (webhook)

The following table lists the inbound webhook operations:
Replace {CORRESPONDENCE_INBOUND_BASE_URL} with the Correspondence inbound API base URL provided during setup. Register this URL in your DocuSign Connect configuration to receive signing status updates.

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Event-driven architecture

The DocuSign connector includes inbound webhook support for real-time signing status processing. The inbound connector transforms DocuSign Connect events into a unified event payload and publishes them to SyncHub for consumption by downstream systems. For event mapping details, see Reference.