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Team management lets you control who can access your installation and what they can do. You invite people, assign them a role, and give them access to the runtimes they need. Team management is available to members with the Admin role.
Settings page showing the Team members tab with the member list, role column, status badges, and action menus

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How your team gets access

Access to your installation grows from a single starting point:
  • The Grand Central team sets up the first Admin for your installation. This one-time step is the only invitation that Grand Central handles.
  • After that, your admins invite the rest of the team from the console. You don’t contact Grand Central to add more people.
To keep access controlled, invitations for people who are new to Grand Central use a two-admin flow: one admin sends the invitation, and a second admin approves it. For more information, see Invite a member and Approve or reject a pending invitation.
To join an installation that’s already set up, ask an Admin on your team to invite you. An admin adds new members, not the Grand Central team.

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Open team management

To manage your team, go to Settings and open the Team members tab. The tab lists everyone in your installation, along with their role and status. The member list shows the following columns:

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Roles

A role controls what a member can do. The following table describes the roles.

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Invite a member

To add someone to your installation, invite them by email. Members with the Admin role can send invitations.
1

Open Team members

Go to Settings and open the Team members tab.
2

Start an invitation

Select Invite member.
3

Enter details

Enter the person’s email address, choose a role, and add an optional message.
4

Send the invitation

Send the invitation. What happens next depends on whether the person already has an active Grand Central account.
Invite team member dialog showing the email address field, role drop-down set to Viewer, and customizable invitation message
What happens after you send an invitation depends on the person you invited:
  • If the person already has an active Grand Central account, such as an internal user or a guest who accepted an earlier invitation, they’re added right away with the role you chose. No approval and no email are needed.
  • If the person is new to Grand Central, or was invited before but hasn’t accepted yet, the invitation waits for a second admin to approve it. No email is sent until the invitation is approved.
You can’t approve your own invitation. A different admin must approve invitations for people who are new to Grand Central. This keeps a second person in the loop before access is granted.

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Approve or reject a pending invitation

Invitations that are waiting for approval appear in the Pending invitations section of the Team members tab, with the status Pending approval. Any admin except the one who sent the invitation can act on it.
  • To approve an invitation, select Approve. Grand Central sends the invitation email and grants the role. The person then accepts the email and signs in.
  • To decline an invitation, select Reject. No email is sent.
  • To withdraw an invitation you sent yourself, select Cancel invitation.
If a member hasn’t accepted their emailed invitation yet, you can select Resend invitation from the member’s actions.
Team members tab showing the Pending invitations section with a Pending approval status badge and Cancel invitation action

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Member statuses

A member’s status tells you where they are in the access process. The following table describes the statuses.

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Assign runtime access

Members see only the runtimes they’re assigned to. To give a member access to a specific environment, assign them to that runtime from the member’s actions. To remove access, unassign them from the runtime.
If a member reports that a runtime is missing after they sign in, check their runtime assignments first. A missing assignment is the most common cause.

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Next steps

Back to the overview

Return to the Grand Central console overview.